Understanding, Exploring, & Managing Bias and Burnout: Via Webcast | A SELF-GUIDED COURSE

October 26, 2021 - October 31, 2022
Access as desired once purchased. Unknown closing date.
Offered by Luther Seminary
Get access to the full course for just $65. Four 75-minute webcasts (five contact hours) On-demand replay of the entire course Experiments and assignments to try in context A safe space to learn
St. PaulMN

You like to be productive, so you’ve learned to stay busy. It’s nice to feel needed, so you never say “no.” Your job is to care for everyone, so you neglect your own well-being. Until you can’t.

Burnout makes it hard to manage much of anything well, and that includes our built-in biases and default ways of experiencing the world. And bias—failing to see our shared humanity—consistently leads to burnout.

There are warning signs and ways of breaking the cycle; learn about them to break through.

What You’ll Gain

  • A better understanding of explicit and implicit bias, burnout, and the ways they connect
  • Strategies for managing bias and preventing burnout
  • Ways to deal with microaggressions, workplace scenarios, and tension at church
  • An action plan for implementing what you’ve learned


This workshop will help you cultivate community by improving your skills in deep listening, pastoral care, and the formation of life-giving relationships even in difficult circumstances.

Workshop Agenda

  • Session 1 – Introduction to Bias
  • Session 2 – Introduction to Burnout
  • Session 3 – Cultural Intelligence as the Solution to Both
  • Session 4 – Review and Action Planning


  • Session 1:
    The What, Why, and How of Bias

    In this session, you’ll take a deep dive into bias—from the types and definitions to understanding conscious, or explicit, bias versus the implicit, or unconscious, kind. You’ll also cover microaggressions and learn how to recognize bias within your workplace or organization.

  • Session 2:
    Is Burnout Really a Problem?

    The second session introduces the problem of burnout. Like bias, burnout has the ability to permeate all areas of your life. Understanding who’s affected by burnout, the role globalization and cultural changes play, and its negative effects on well-being will be discussed in detail.

  • Session 3:
    Cultural Intelligence: How to Deal With Bias and Burnout

    When understood properly, bias and burnout can both be addressed through increased Cultural Intelligence (CQ). In this session, you’ll learn the four subscales of CQ, highlights of 10 significant cultural values, and strategies for managing fatigue, time pressures, and distractions.

  • Session 4:
    Connecting the Dots & Creating a Plan

    As this course concludes, you’ll have a chance to review the previous three sessions and develop an action plan for taking what you’ve learned and implementing it within your own life and congregation.

Meet the Instructor

Dr. Dee Stokes serves on the teaching/preaching team at Christ Wesleyan Church, Greensboro, NC, and is the President/CEO of a cross-cultural non-profit ministry: Dee Stokes Ministries, Inc. Through her consulting firm, Dr. Stokes provides leadership development in the areas of cultural intelligence, emotional intelligence, transformational leadership, and burnout. Dr. Stokes is also a part of a Luther Seminary Faith+Lead innovation team— participating in a ministry innovator fellowship called The Seeds Project as a mentor/coach and curriculum developer. Dr. Stokes is an author and a member of the Fresh Expressions US staff where she serves as the Director of Cultural Intelligence and Trainer.

How it Works

Led by Dr. Dee Stokes, you’ll be able to work through this course at your own pace.

  • Prerecorded webcast sessions on your schedule

    As Dr. Stokes breaks down everything you need to know about bias, burnout, and the places they intersect, you’ll be able to start, stop, and pause whenever you need to.

  • Absorb the material in a whole new way

    With a self-guided course, you’ll have the ability to reflect in realtime—skipping back to something you didn’t fully catch or sitting with some hard truth.

  • Develop a better way forward

    By the time you’ve completed this course, you’ll have gained the tools you need to identify and manage the bias and burnout in your own life.