Conflict Assessment: Preparing Parties for Mediation

March 9, 2021 - March 12, 2021
Date: March 9- 12, 2021 Time: 8:30am - 12:30pm (Online)
Offered by Credence and Co.
$650 + HST
WaterlooON

This exciting workshop offered over four mornings, provides you with an in-depth opportunity to explore the issues and dynamics involved in working with conflicted parties prior to an intervention. You will discuss matters of screening and assessment and will work through a five-stage assessment model. This workshop is engaging, the role plays really are fun and those who have taken it consistently report that this workshop is a “must-take.”

Contents include

  • History of coaching and assessment
  • Review of listening and attending skills
  • Overview of the coaching and assessment model
  • Stage 1 – introduction
  • Stage 2 – hearing concerns (venting, identifying issues)
  • Role-plays (Stages 1-2)
  • Stage 3 – clarifying goals
  • Role-plays (Stages 1-3)
  • Screening and assessment issues
  • Stage 4 – preparing participants for intervention/coaching
  • Role-plays
  • Stage 5 – conclusion and follow-up
  • Putting it all together
  • Loose ends and conclusion